Terms of Use

Through this website, the Company informs the user / visitor about the services and products it offers.

The purpose of this is to provide the user / visitor with the necessary information about the terms and conditions governing the use of the website www.stelexos-x.com (hereinafter the “website”), which each user / visitor must study carefully and in case of disagreement refrain from any use of it.

The use of the website presupposes the explicit, unconditional, and full acceptance of the mentioned terms, which apply to all its content.

1. Intellectual and industrial property rights

The entire content of the website and in particular the information and data included in the website, including indicatively and not restrictively, trademarks, images, photographs, texts, blueprints, services provided, products and generally any kind of files in relation to the products offered, are the intellectual property of the Company and are protected by the relevant legal provisions of the European and Greek copyright law (Law 2121/1993), excluding the protected rights of third parties. In addition, the names given to the products, logos and distinctive features included in the website, are either registered trademarks or special distinctive features of the website. They are protected by the relevant Greek and European legislative provisions on trademarks, industrial and intellectual property and unfair competition.

Therefore, it is prohibited without prior written permission, to modify, publish, transmit, transfer, reproduce, distribute, present, or otherwise use the content of the website, in any way or by any means for commercial or other purposes, without prior written permission.

2. Obligations of the user/visitor, responsibility of the user/visitor

The user/visitor is obliged not to violate and comply with the rules and provisions of Greek, European and International Law. The user/visitor solemnly declares that the user/visitor will not use the website to publish and transmit or otherwise make available content that is illegal, threatening or to express through it empathy, racial, or other discrimination, to infringe any patent, trademark, copyright or other proprietary rights of third parties, to transmit software viruses or any other codes, files or programs designed to damage, or interfere with any computer software or hardware.

The user/visitor of the website is responsible for any damage caused to the website or to the Company, due to the misuse or improper use of the website and the services offered through it.

If the Company is involved in any dispute or is required to pay to third parties any kind of compensation, for reasons due to the breach of the obligations of the user / visitor, the user / visitor must compensate the Company for this reason.

Under the terms and conditions set forth herein and all applicable laws and regulations, users are granted a non-exclusive, non-transferable, personal, limited right to access and use the Website and its contents. This license does not constitute a transfer of any rights regarding the Website and its elements and is subject to the following restrictions:

  •  the user/visitor must keep all annotations concerning copyright and other proprietary rights, and
  • the user/visitor is not entitled to modify the Website and its elements in any way or to reproduce or publicly present, or to distribute or otherwise use the Website and its data for any public or commercial purpose, unless otherwise permitted hereunder.

The user/visitor warrants that all information provided for the performance of this Agreement is true, complete and accurate.

3. Statement and Limitation of Liability

Every effort is made to ensure that the information and the entire content of its website are governed by accuracy, validity, clarity, and correctness, in order for users / visitors to form as complete a picture as possible of the products and services offered.

The user/visitor is solely responsible for the use, evaluation, appreciation and utilization of the information provided. The taking of any business or other decisions based on this information is at the sole responsibility of the user/visitor and the Company is not obliged to cover or make good any damages or differences from the use of the information provided through the website.

The Company will take the necessary actions for the smooth and orderly operation of the website, but without guaranteeing that its operation will be free from errors or other technical problems and does not carry

  • any responsibility for any damage that may be caused by accessing and using the website,
  • any liability to cover third party claims, of any nature, that may arise in connection with the use, copying, or falsification of the Website or its contents or any other linked website by unauthorized third parties, regardless of whether it was informed, knew or should have known of this possibility
  • any liability for any breach of obligations under this Agreement in so far as their performance is prevented or impeded for any reason beyond its reasonable control such as lightning, fire, flood, extremely severe weather conditions, strikes, lockouts, labor disputes, force majeure, warfare, riots, civil unrest, wilful damage, failure of telecommunication or computer systems, compliance with any law; accident (or due to any damage caused by the events in question).

The administrators of the Website do not control the availability, content, privacy policy, quality, and completeness of the services of other web sites and pages to which this website refers through “links”, hyperlinks or advertising banners. Therefore, for any problem that occurs during the visit / use of them, you must directly contact the respective websites and pages, which are responsible for the provision of their services. The administrators of the Website shall in no case be deemed to endorse or accept the content or services of the web sites and pages to which it refers or that it is linked to them in any other way.

There is no guarantee that the Website is free of viruses or anything else that may have harmful effects on any technology.

The above cases are indicative and do not constitute an exhaustive list of all cases of our non-fault.

4. Website Services / Procedure & Terms of Provision of Services

Through the website, the Company provides Products / Services.

Issuance of payment Documents

For their purchase, the Company issues invoices, and receipts.
Therefore, in order to issue invoices, buyers are required to provide invoice details (Name or Surname, VAT number, Address).

Ability to Cancel Order

The Buyer may cancel the order of any Product/Service before sending the Product/Service to him/her. In order to exercise the right to cancel the order, the Buyer should contact us by sending an e-mail to the e-mail address [email protected], clearly asking for the cancellation of his purchase. Then, after it is confirmed that the purchased Product/Service has not already been shipped, the Buyer will be refunded the money corresponding to the value of the cancelled Product/Service upon contact with him/her. If the Product/Service has already been sent to the customer, the Withdrawal Procedure mentioned below will be automatically followed, that is, after it is confirmed that the purchased Product/Service has not been used, the Buyer will be refunded the money corresponding to the value of the cancelled Product/Service after contacting him/her.

Possibility of Withdrawal

The Buyer, in accordance with the provisions of Law 2251/1994, as currently in force, may withdraw unjustifiably from the contract of sale of the Product / Service within an exclusive period of fourteen (14) calendar days from the purchase of the Offer through the Website. After the expiration of the above period, the Buyer is not entitled to exercise the right of withdrawal, justified or not, and the Company no longer has any relevant obligation towards the Buyer. In order to exercise the right of withdrawal, the Buyer should contact us by sending an e-mail to the e-mail address [email protected], clearly asking for the cancellation of his purchase. Then, once it is confirmed that the purchased Product/Service has not been used, the Buyer will be refunded the money corresponding to the value of the cancelled Product/Service upon contact with him/her.

Regarding the promotion, distribution, and purchase of Products/Services from a distance, the provisions of the applicable legislation on Consumer Protection (Law 2251/1994, Presidential Decree 131/2003, etc. as in force) apply to each Supplier and Buyer.

Payment Methods – Using a Credit Card

You may purchase Products/Services using a credit, debit, prepaid card. Payment costs are borne by the Customer.

The Company, for security reasons, does not store the details of any card (credit, debit, prepaid, etc.) for future use, therefore the User / Visitor must re-enter the details every time for any reason the purchase is not completed or wants to participate in a new offer. By entering the required card details, the User expressly declares that he/she has the legal right to use the card.

The Company bears no responsibility in case of illegal use of cards. The provision of card details indicates the consent of the User / Visitor to block the amount of the purchase and charge the card.

In case the transaction with the card is rejected for any reason by the respective bank or the network of the card, indicatively reasons such as exceeding the credit limit or suspicion of fraud, then the user is considered not to have made the purchase.

The Company reserves the right to refuse, for any reason, the sale of a Product/Service to any new or existing Customer.

The Company is not responsible for the non-execution of charges or commitments of amounts with a card in case of fault of the Internet Service Provider or the Internet Service Provider (ISP).

In case of theft, loss or use without your knowledge of the card for transactions through the Website by a third party, there is no civil or criminal liability on the part of the Company.

Payment Methods – Bank deposit

The User / Visitor can deposit the exact amount corresponding to the purchase they wish to the Company’s bank account. Payment costs are borne by the Customer.

5. Protection of Users’ Personal Data

Detailed information on the protection of your personal data and your rights is available in the Privacy Notice.

6. Redirection to Third Party Websites

Through special links (links, hyperlinks, banners), users / visitors can be redirected through the website to third party websites. The content of these websites is formed under the sole responsibility of their owners. In no case are we responsible for the content, correctness, legality, completeness, timeliness and accuracy of the information of the above websites.

7. Use of Cookies

Cookies are defined as small text files, which are sent for storage by the web server of the sender of the cookie to the user’s terminal equipment, and have as their basic function the recording and sending of stored data of the browser (“web browser”) of the user to the sender.
Detailed information on the use of Cookies by our websites and your choices is available in the Cookies Policy.

8. Applicable law – Jurisdiction

Every effort shall be made to resolve amicably any disputes relating to this Agreement.
These terms of use are governed by Greek Law. For the resolution of any dispute arising in the context of the application of these terms, the competent courts are those of Athens.

9. Other provisions

Any omission or delay of the Company to exercise its legal or contractual rights, arising from these terms of use, cannot be interpreted as a waiver of them nor can its rights be considered weakened.
All the above terms are agreed as essential. They may be amended in writing.
The invalidity or cancellation of a term does not affect the validity of the other terms hereof.

Customer may not transfer or otherwise assign all or any of its rights or obligations under this Agreement.

The Company is entitled to transfer or otherwise assign to any third party all or some of its rights or obligations under this Agreement.

10. Amendment of conditions

These terms of use may be renewed and modified by the Company in whole or in part, whenever deemed necessary.
The user / visitor, in the context of good faith and transactional ethics, must check each time for possible modifications, in accordance with the present.

11. Subscribe to the newsletter & Contact Form

The content of the communication submitted through the newsletter, the contact form and other methods is completely confidential. The collection of data provides the Company with the ability to communicate with the user / visitor of the website. Personal data submitted through the newsletter and the contact form and other methods are collected and protected in accordance with the Privacy Statement Notice).

12. The Company

The rights of www.stelexos-x.com belong to